Shipping
U.S. Shipping Charges Table **
Total...................................Add
$0 - 9.99.............................$3.95
$10 - 29.99.........................$4.95
$30 - 49.99.........................$5.95
$50 - 69.99.........................$7.95
$70 - 99.99.........................$8.95
$100 - 149.99.....................$10.95
$150 & up...........................$11.95
** PLEASE NOTE: If we're offering any specials on shipping, details will be found on our Specials page.
Canadian and Foreign/Overseas orders:
We ship via USPS airmail based on our actual costs (which depend on the weight of your order). Surface mail is no longer offered by the US Postal Service.
What forms of payment do you accept?
We accept Visa, Mastercard, Discover, American Express, PayPal, personal checks, and money orders.
How quickly do you ship?
Most orders ship the next business day. If your order cannot be shipped within 2 business days because we are out of stock on an item, we will contact you by email with an update.
How will my order be shipped?
We ship via either USPS (First Class, Priority Mail, or Media Mail) or UPS, depending upon the total weight of your order. Heavier shipments are usually shipped via UPS ground. We generally try to use the quickest method that your shipping cost will cover.
General guidelines for shipping times (U.S. Destinations)
UPS ground: 2-6 business days depending on destination (not available to Alaska and Hawaii)
USPS First Class Mail: 3-5 days
USPS Priority Mail: 2-4 days (not including Sundays)
USPS Media Mail: 5-10 days
For foreign orders, we ship USPS airmail, and usual delivery is 9-15 business days, although sometimes it can take longer.
What if you are out of stock on an item?
In this situation, whenever possible, we try to ship the items we have in stock the next business day after receiving your order, and follow-up with any back-ordered item as soon as it becomes available, at no additional cost to you.
Special Notes for Foreign Orders
Please be aware that there may be duty fees added to your order by customs officials when your order arrives in your country. We have found these fees to vary widely -- you may want to check with your local post office on the likelihood of fees and how much you may be charged.
Other ordering methods:
By phone: 479 250 3997
Orders by mail:
Star Ridge Company
PO Box 322
Centerton, AR 72719
USA
We appreciate your business!